Your MP can write to the Department of Work and Pensions (DWP) on your behalf if your benefits have been miscalculated, or if you want to appeal a decision made. Similarly, if you’re confused about a decision, an MP’s caseworker can often talk you through what your options are, and sometimes point you in the direction of further assistance. MPs do not make decisions on benefits, but where a mistake has been made they can write to the relevant authorities on your behalf.
Lots of MPs are contacted by constituents who are facing housing problems. For instance, you might want to find out why you have been on a housing waiting list for such a long time, or what you can do if your landlord is increasing the rent or threatening eviction. In situations like these, an MP’s office can write on your behalf to the council or landlord, and can sometimes advise you regarding the process of eviction.
If you are having trouble securing timely and accurate child maintenance because of issues with the Child Maintenance Service (CMS) or with the non-resident parent, your MP should be able to write to the relevant authorities on your behalf and support you with your case.
Your MP should be able to support you by giving advice, or directing you to people who can give you advice, if you’re facing employments problems. If your terms and conditions change at work and you’re unhappy with how your employer is treating you, for example, your MP might be able to apply pressure to the employer to encourage them to reconsider their decisions – and some MPs have campaigned for organisations to reverse pay cuts and redundancies, at bigger organisations.
Your MP might be able to help follow these up for you, and potentially speed up a decision or outcome.
MPs can often write letters to relevant departments and authorities if you are facing difficulties with the NHS.
While an MP cannot provide you with legal advice as their staff are not legally trained, they can often point you in the direction of free local provision, and some can refer you on to local providers.
Schools
Your MP might be able to talk these issues through with you, or appeal on the behalf of constituents where a school is being set up or being closed.
Events
You can always write to your MP and ask them to come along to attend or meet with you. It’s important that your MP knows what is going on in their constituency, and they will usually try and come along if time allows.
Campaign
If you’re passionate about an issue that has affected your personally, your MP can help publicise this, and possibly help you to campaign on it. Perhaps they can speak up in parliament, or set up a meeting with the relevant minister. They might also be willing to table a debate in parliament on the issue, potentially getting national coverage.
Have a question? I am here to help.
Send me a message and i will be in touch.
Floodline - 0300 2000 100
Housing Executive - 0344 8920 901
NI Electricity - 0345 7643 643
NI Water - 0345 7440 088
Power NI - 0845 7463 643
BT -
0800 800 151
Lurgan
028 3831 0088
31-33 Queen Street
Lurgan
Craigavon, BT66 8BT
Portadown
028 3831 0088
Office 5 Datos Park
20 Armagh Road
Portadown
BT62 3DP
0207 219 3000
carlalockhartmp.office@parliament.uk
House of Commons
London
SW1A 0AA
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